RETURNS / EXCHANGE RESTRICTIONS

We are committed to making sure you are satisfied with your products. We stand by our 100% Satisfaction Guarantee!  If you are not completely satisfied with your purchase, we will issue a full refund or send a replacement product on any item if your original product is returned within 30 days of delivery. No refunds or replacements will be issued for any product purchased at any other retail location and/or website.

Please return merchandise packed in its original shipping box, along with a copy of the packing slip enclosed with your purchase. Only the price of the items purchased will be refunded. Shipping and handling costs will not be refunded.
 

All refunds/replacements will be issued within 14 business days of return shipment receipt.

Please make sure to ship all returns using a service that allows tracking. No refund will be issued for lost returns. Total Relief Skincare does not ship replacements to PO Boxes and/or Military Addresses.